Frequently Asked Questions
Everything you need to know about your Half Magic experience.
How long does shipping typically take?
Standard domestic shipping takes 3-7 business days, while international orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for most unused and unopened items. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption to protect your data and ensure that your shopping experience is 100% safe and secure.